Questions & Answers

OPAL pressure cooker FAQ
  • Very long heat-up time:
    - Too low energy input = Set heating source to maximum
  • The red safety valve does not rise during cooking, no steam escaping from the valve:
    - This is normal during the first minutes (pressure buildup).
    - Otherwise please check whether:
    - the heating source is strong enough, if not, increase
    - the amount of liquid in the pot is sufficient
    - the pressure control valve is not in pos. '0'
    - the pot is properly closed
    - the seal ring or the pot rim are damaged.
  • The red safety valve has risen but no steam is escaping from the pressure control valve during the cooking process:
    - For steaming off, hold the pressure cooker under cold water
    - open the pot
    - clean the pressure control
    - and the safety valve acc. to the instructions
  • Steam is escaping around the lid: Check to see whether:
    - the lid is closed
    - the seal ring has been correctly inserted
    - the condition of the seal ring is OK (replace if necessary)
    - the lid, the safety valve, and the pressure control valve are clean
    - the pot is in proper condition
  • The lid cannot be opened:
    - Check to see whether the safety valve is completely down, if not: steam off.
    - cool the pot under cold water if necessary
  • The cooked food is not cooked or burnt. Check:
    - the cooking time (too short or too long)
    - the power of the heating source
    - the proper setting of the pressure control valve
    - the amount of liquid
  • When the cooked food has burnt in the pot:
    - let the pot soak some time before rinsing it.
    - do not use any caustic solutions or chlorine-containing detergents.
  • When the safety system triggers:
    - Switch off the heating source!
    - Let the pressure cooker cool
    - open it
    - check and clean the pressure control valve, the safety valve, and the seal ring.
  • If there are loose screws:
    - retighten the screws using a screwdriver.
  • If the cap of the pressure control valve is loose:
    - check to see whether there are any locating grooves inside the cap.
    If not, contact the after-sales service, please.


GRANAT pressure cooker FAQ
  • Very long heat-up time:
    - Too low energy input = Set heating source to maximum
  • The red safety valve does not rise during cooking, no steam escaping from the valve:
    - This is normal during the first minutes (pressure buildup).
    - Otherwise please check whether:
    - the heating source is strong enough, if not, increase
    - the amount of liquid in the pot is sufficient
    - the pressure control valve is not in pos. '0'
    - the pot is properly closed
    - the seal ring or the pot rim are damaged.
  • The red safety valve has risen but no steam is escaping from the pressure control valve during the cooking process:
    - For steaming off, hold the pressure cooker under cold water
    - open the pot
    - clean the pressure control and the safety valve acc. to the instructions
  • Steam is escaping around the lid: Check:
    - the lid is closed
    - the seal ring has been correctly inserted
    - the condition of the seal ring is OK (replace if necessary)
    - the lid, the safety valve, and the pressure control valve are clean
    - the pot is in proper condition
  • The lid cannot be opened:
    - Check to see whether the safety valve is completely down, if not: steam off.
    - cool the pot under cold water if necessary
  • The cooked food is not cooked or burnt. Check:
    - the cooking time (too short or too long)
    - the power of the heating source
    - the proper setting of the pressure control valve
    - the amount of liquid
  • When the cooked food has burnt in the pot:
    - let the pot soak some time before rinsing it.
    - do not use any caustic solutions or chlorine-containing detergents.
  • When the safety system triggers:
    - Switch off the heating source!
    - Let the pressure cooker cool
    - open it
    - check and clean the pressure control valve, the safety valve, and the seal ring.
  • If there are loose screws:
    - retighten the screws using a screwdriver.


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